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 GW to impose Sales Ban

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Baron Tordeck
The Helfather
Baron Tordeck


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PostSubject: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeTue May 17 2011, 01:20

Stolen from Warseer who stole from Maelstrom Games
Quote :

Hi Guys.

This may be of interest to Non european purchasers of GW stuff from 'Maelstrom Games'..

'Hi there,

It's a sad day for us here at Maelstrom Games (www.maelstromgames.co.uk) for we have the unpleasant task of informing all of our Rest of the World customers that Games Workshop will no longer allow us to sell their products to you - but here's an 18% off UK RRP voucher to soften the blow!


GW NO LONGER ALLOWING US TO SELL TO ROW CUSTOMERS
--------------------------------------------------------------------------------------------------------------------
Games Workshop's new Terms and Conditions, which come into force on the 31st of May 2011 restrict the sale - among other things - of all of their products to the European Union, although there are a couple of countries (such as Norway and Switzerland) that are geographically within Europe but not in the EU that we can still sell to.

The full list of countries that we can sell GW products to is as follows:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Estonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Obviously this means that all of our faithful Games Workshop customers from the Anglosphere - Australia, Canada, New Zealand and the United States - as well as those from Brazil, Chile, Peru, Russia, Japan and South Korea (apologies for those countries I have missed out) will now miss out on our superb service and cheap prices, but I'm afraid the terms and conditions of our contract with Games Workshop mean that we have to say goodbye.

Best wishes,

Carl

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Sky Serpent
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeTue May 17 2011, 20:01

Living in the UK this won't affect me, Tordeck, judging by the times of your posts am I right in assuming you're an Aussie - is this going to hurt you in terms of GW purchases?

I can see a new form of trade opening up, where a second person ships the UK bought models on for a small fee.

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Baron Tordeck
The Helfather
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeTue May 17 2011, 21:46

Nah, I from the US of A


But it does hurt a few of my friends who are Aussies and Kiwis.


And yeah I too see that new form of trade opening up. Even if its just having a family member buy and ship

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shadow hunter
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeThu May 19 2011, 09:29

I feel sorry for the people it effects. I rarely buy from GW stores or their website. Why bother when it can be had cheaper elsewhere? And If people can sell it cheaper elsewhere and still make a profit - then it is surely overpriced.

I might soon have a source working for them anyway - and then I'll be buying staff prices. afro
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Baron Tordeck
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeThu May 19 2011, 13:04

shadow hunter wrote:

I might soon have a source working for them anyway - and then I'll be buying staff prices. afro
Last time I heard that was like 60% off IE less than cost. But you can't resell or anythign as an employee (known a few to stockpile till they left though)

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The Strange Dude
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeThu May 19 2011, 13:19

50% discount and a smaller 10% I think from FW, had a couple of friends who worked for them up until the cull last year and offered to share the love when they left.

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shadow hunter
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeThu May 19 2011, 14:20

Yep - 50% was what I was told. I heard a long time ago, they were able to bulk buy. As in you were charged by weight. They could throw plastic sprues of all kind and pay a weight price saving loads. But this was back in the days when you could still order individual components.

Not sure how they would enforce staff not selling on. If I were to work there, and thought about selling stuff on ebay, all I would do was buy stuff I already owned then list that. Then if you are ever questioned if you can show your purchases- you simply show your old stuff. "yes I still have my Stompa and Banebade.. there you go" Twisted Evil

Although it is easier for me as I have absolutely shed loads of stuff.
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Sky Serpent
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeSat May 21 2011, 22:42

Mark Wells, Games Workshop CEO wrote:
Dear Hobbyists,



Thanks for contacting Games Workshop about the change in our trading terms for European accounts. I know this has frustrated you and for that I am truly sorry. As a long standing customer, you deserve to know why we made this decision.



As you know, we introduce people to the Games Workshop hobby of collecting, painting and gaming with Citadel miniatures through our Hobby Centres and local independent trade accounts. Games Workshop Hobby Centres run introductory games and painting sessions, beginner lessons, hobby activities and events. We provide all these services free of charge. We only recover this investment if customers then buy products from us.



Where we don't have a Games Workshop Hobby Centre, we support local independent trade accounts. These businesses provide a convenient place for customers to buy our products close to where they live. We support these businesses with local customer service teams and warehouses to ensure customers have immediate access to our best selling products and new releases. Many customers discover the hobby this way.



In addition we invest millions of pounds every year in our design studio and factory to ensure that each month we release more new products. This makes the Games Workshop Hobby more exciting for existing customers, helping them stay in the hobby longer. We can only afford to do this because of the volume of customers we have recruited and developed through our local Hobby Centres and trade accounts.



It is for this reason that we have changed our European Trade terms. Over recent years, a number of currencies have moved a long way from their historical relative values, and this has opened the door for some traders to try to take advantage of these currency movements and offer deep discounts to overseas hobbyists. This has been the case with European internet traders selling to some of our customers overseas.



While this may seem great in the short term, the simple fact is that European internet traders will not invest any money in growing the hobby in your country. Their model is to minimise their costs and free-ride on the investment of Games Workshop and local independent shops in creating a customer base.



The inevitable consequence if this was allowed to continue is that Games Workshop would not be able to operate Hobby Centres, nor to support local trade accounts. And if this happened in more territories outside Europe, the loss of volume would leave Games Workshop no choice but to scale back our investment in new product development, further eroding our customer base. Not something that we or our customers would want us to do.



That is why we took the decision to take legitimate action to restrict European trade accounts from selling the goods they purchase from Games Workshop outside Europe.



While I understand that you may still be unhappy with our decision, it was taken to ensure we can continue to support the Games Workshop hobby communities around the world through our Games Workshop Hobby Centres and local trade accounts. And to ensure we continue to invest in developing the best possible new product releases every month. I hope therefore that over time you will see the benefits of this decision for you and your hobby.



Yours sincerely,



Mark Wells

Chief Executive

18 May 2011

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Todo13
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeSun May 22 2011, 01:56

Do they actually expect us to believe this?…
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Baron Tordeck
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PostSubject: Re: GW to impose Sales Ban   GW to impose Sales Ban I_icon_minitimeSun May 22 2011, 18:41

I guess they fail to realize that by doing this how many people they are going to push away form their product. Especially those down under that pay close to double what the rest of us do.

By eliminating the opportunity to buy at a reasonable price they are going to end up eliminating an entire continent of of buyers. Which in turn will ruin their profit margin that they are supposedly doing this to save.

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