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 My Bad Luck...

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kulver
Slave


Posts : 19
Join date : 2012-07-26

PostSubject: My Bad Luck...   Tue Aug 07 2012, 04:53

As I'm going about starting my DE I've made several purchases from GW and my local gamestore...the experience has been very annoying. To start with I was shipped 4 Lysander miniatures instead of my Grots and the finecast Incubus, Archons and Haemonculus were very poor quality. One of the Incubi was so poorly casted that half of his head collapsed as I went to deflash it...apparently it was just one huge air bubble. Most of the others are missing details or have vital components that have just snapped off. This has been a very frustrating day for me. Anyone else having an unusually high amount of trouble with finecast Dark Eldar? I've bought many finecast miniatures in the past and haven't had this bad of an experience before.
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Archon Farath Mure
Kabalite Warrior


Posts : 195
Join date : 2011-05-19

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 05:15

I've never had a bad experience with my finecast characters. My Incubi, on the other hand, had a couple of issues, but the replacement box was great.

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"Let the vermin burn. We shall drink deep of their screams this night." Archon Farath Müre, High Archon of the Kabal of the Consuming Flame
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Count Adhemar
Dark Lord of Granbretan
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Posts : 7216
Join date : 2012-04-26
Location : London

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 07:45

Don't get me started on Failcast. I've had a <50% success rate with that crappy stuff.

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The New AIDS
Hellion


Posts : 71
Join date : 2012-01-21
Location : Sunny Melbourne

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 09:28

I have had nothing but good times with finecast. My Incubi's klaives got bent, but that was my fault.

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Mushkilla
Arena Champion
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Posts : 4015
Join date : 2012-07-16
Location : Toroid Arena

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 09:30

When in doubt send them back, GW always seem to replace misscast. Smile

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The New AIDS
Hellion


Posts : 71
Join date : 2012-01-21
Location : Sunny Melbourne

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 10:25

You can also call them and tell them. They will send replacements. GW have obscenely good customer service (which they should, because I pay them a premium).

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"Oh, Sliscus, those gloves are amazing, where did you get them!?"

"Oh, these things? They're your sister's face."
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Starstrider
Kabalite Warrior
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Posts : 109
Join date : 2012-07-11

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 12:56

Indeed. I've never had any shocking problems with Finecast. The worst I have experienced are minor air bubbles and warped weapons. These are rather common but nothing a bit of liquid greenstuff or hot water hasn't easily fixed.

If you do get a model you're not happy with, send it back and ask for a replacement! When GW swapped to Finecast as a result of rising tin prices and the advantages of the new medium, they expected their to be many minor defects on their models and so they are producing them in much larger quantities than the metal models to provide any swaps. They are aware of the problem, planned for it and that is why they are not only happy to swap but also encourage people to do so.

I think its also worthy of note that although Finecast is more expensive than metal short term, in the long term metal would have risen to be more expensive.

I have this information as a result of thinking through it myself, asking GW staff, attending the White Dwarf seminar at last year's UK GD and also from Natfka's blog on faeit 212.

http://natfka.blogspot.co.uk/2012/08/the-financials-of-finecast.html
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tlronin
Wych


Posts : 818
Join date : 2011-06-23
Location : The Netherlands

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 14:33

I've had shocking poor results with failcast. The box of Incubi I bought was total bogus. I have a thread about it here somewhere.

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Shadows Revenge
Hierarch of Tactica
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Posts : 2587
Join date : 2011-08-10
Location : Bmore

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 14:42

just send them back, they replace everything. And yes, I have had some bad failcast, others I have had have been perfect, it all depends on when you get it I suppose

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Nomic
Wych
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Posts : 559
Join date : 2011-05-27
Location : Finland

PostSubject: Re: My Bad Luck...   Tue Aug 07 2012, 21:02

Worst I've had was a Harlequin with the tube of the Harlequin's Kiss missing. I got a replacement model from GW and fixed the original one by using an extra Chronos proboscis, so I effectively got an extra Harlequin. Also some of my Wracks had pretty big air bubble,s but they were on the underside of their arms and other places where you'll nevr look, so I didn't even notice them untill I had painted them.

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kulver
Slave


Posts : 19
Join date : 2012-07-26

PostSubject: Re: My Bad Luck...   Wed Aug 08 2012, 03:57

They are replacing my items and they didn't ask that I send the defective ones (or the 3 Lysanders) back. As frustrating as finecast has been for me I can't complain about GW's customer service.
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darkmark
Kabalite Warrior
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Posts : 133
Join date : 2011-05-18

PostSubject: Re: My Bad Luck...   Wed Aug 08 2012, 16:02

No, but complain about a poor product you should!

As some one wrote on another forum the FC'ing of models reads like the obituaries. Razz
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Sara'khil Umbrakol
Hellion
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Posts : 37
Join date : 2012-07-24
Location : Finland

PostSubject: Re: My Bad Luck...   Wed Aug 08 2012, 20:03

My Incubi models had their Klaives bend really badly and detail missing on the back racks. Called my local GW and instantly got replacements, so Im not complaining Very Happy

and other failcast have been some of my Harlequins, but they were only minor and were easily repaired. Im still waiting for a finecast prdouct that will make me throw up in disgust.

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"The Mon-keigh are nothing, but vermin! Their gene-bred counterparts are fun though..." ~ Haemonculus Serkhil

"Our fortress is impenetrable! Some lithe xenos have no hope of breaching it. Wait... what is that darkness...?" ~ Last words of the Space Marine captain Augustus of the Imperial Fists,
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Sara'khil Umbrakol
Hellion
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Posts : 37
Join date : 2012-07-24
Location : Finland

PostSubject: Re: My Bad Luck...   Wed Aug 08 2012, 20:05

My Incubi models had their Klaives bend really badly and detail missing on the back racks. Called my local GW and instantly got replacements, so Im not complaining Very Happy

and other failcast have been some of my Harlequins, but they were only minor and were easily repaired. Im still waiting for a finecast prdouct that will make me throw up in disgust.

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Kabal of the Dying Moon.
Cult of the Venomous Shadow
Coven of the Cursed Crafters.

"The Mon-keigh are nothing, but vermin! Their gene-bred counterparts are fun though..." ~ Haemonculus Serkhil

"Our fortress is impenetrable! Some lithe xenos have no hope of breaching it. Wait... what is that darkness...?" ~ Last words of the Space Marine captain Augustus of the Imperial Fists,
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kulver
Slave


Posts : 19
Join date : 2012-07-26

PostSubject: Re: My Bad Luck...   Thu Aug 09 2012, 02:40

@darkmark wrote:
No, but complain about a poor product you should!

As some one wrote on another forum the FC'ing of models reads like the obituaries. Razz

Believe me, I do find it annoying that a good 75% of the finecast stuff I get has something wrong with it that will either require me to do some greenstuff work or get GW to replace it. I'm still holding out hope that they will somehow improve the product as a result of the seemingly massive problems and the fact that they are replacing a lot of miniatures. I won't hold my breath however.
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ftayl5
Hellion
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Posts : 44
Join date : 2012-07-14
Location : Brisbane, Australia

PostSubject: Re: My Bad Luck...   Thu Aug 09 2012, 06:11

I have 2 finescast models, one had a repairable amount of damage on the cape, a bunch if air bubbles. It wasn't a disaster but still, when I'm paying such a ridiculous price for what is essentially a few grams of moulded resin, I expect it to be moulded well.

The other model, an Isabella von Carstein was disfigured beyond recognition, her nose and the right top quarter of her face was replaced by a crater, her dress was full of bubbles too and her sword was curved.
Suffice to say I took it back and was given a new model and pot of paint too for the inconvenience, which was nice.
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